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The Balanced Scorecard for Homecare & Hospice

SBS Partners, in alliance with Houllahan & Associates, introduces the Balanced Scorecard to Homecare and Hospice to address measurement and pay-for-performance challenges...Click here to read more

INTRODUCING THE BALANCED SCORECARD FOR HOMECARE & HOSPICE

SBS Partners and Houllahan & Associates form Strategic Partnership
SBS Partners and Houllahan & Associates Healthcare Consultants recently formed a strategic alliance and introduced the Balanced Scorecard to the homecare & hospice market.

The Situation for Homecare & Hospice Agencies
Homecare and hospice agencies, like others in healthcare, are facing measurement challenges, such as difficulty gathering accurate and timely data to manage the inherent conflict between containing costs and improving care; overemphasizing financial data because patient, clinical, and operational data are often unavailable; and uncertainty about what measures will create the change they desire.

The Solution
Adopting a Balanced Scorecard helps agencies select a balanced set of financial and non-financial performance indicators. These are unique to their agency and to the company's strategy, and drive change throughout all levels of the organization.

The Benefits

Translates an agency’s strategy into Key Performance Indicators (KPIs), which allow decision makers to guide the execution of company strategy against specific measures.
Establishes a balanced baseline for the organization that can be measured against future performance.
Provides a balanced data set, usually one page, used to drive change throughout the entire organization in measurable ways and to identify the specific levers to pull in order to enable this change.

The Approach

Scorecard Approach